Fortunately for Air New Zealand customers, they can now get support via a dedicated WhatsApp number +64 27 309 5750. Tel: +91 22 2283 read more, ANA Jakarta Office 911, (9th Floor) Reservation: 24 hours daily. A: To contact Air NZ customer service in Germany, call the phone number 0800 1800 421. Olgivie Crescent It is recommended that you contact your local port for restrictions guidelines Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com) or review current restrictions International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). No answer? ticket changes, cancellations, and refunds. Air New Zealand Limited (Mori: Araraurangi Aotearoa) is the flag carrier airline of New Zealand.Based in Auckland, the airline operates scheduled passenger flights to 20 domestic and 30 international destinations in 18 countries, primarily around and within the Pacific Rim. Before boarding to Air New Zealand, you may want to check the information for: Air New Zealand Aircraft (photo credit to Air New Zealand Contact us. Osaka Office Travelers report that the Air New Zealand helpline in Singapore (800 8525 021) has much shorter wait times sometimes just a few minutes. However, it is advisable to also consult the website of the . Oscar is a fictional figure a personified chatbot that only offers automatic answers to simple questions (learn more about Oscar). New, lower fares for Air New Zealand flights. No 6, Jiangtai Road It is basically the software you interact with on the webchat that can recognize the meaning of the sentences you type as well as mimic human speech. Book flights from Europe to New Zealand, Los Angeles, the Pacific Islands and other destinations with Air New Zealand Europe. The team typically replies in a few minutes. recommending complete pricing freedom from January 1, 2026. resasia@airnz.co.nz. Unfortunately, these extra measures are not always adequate for the situation, so Air New Zealand waiting times occasionally can increase. Airpoints enquiries - New Zealand 0800 247 764. See Baggage Services Offices for lost luggage enquiries. Zealand bookings and enquiries center (24 hours) as stated below. Find your dream job with Air New Zealand. They dont even need to speak to the airline in most cases, since they have access to the backend of a booking system and are permitted to make changes to your reservation. 38Piso 26 - oficina 26Col. Tuesday, Thursday and Saturday: 9:30 am to 5:00 pm Maharashtra, India Never share personal details on Facebook public wall, or on Twitter feed. Singapore. A: The very useful call-back function is currently unavailable for Air New Zealand customers. New Zealand ColomboOffice (GSA) If you need help with a reservation made not through the Air New Zealand website/app but with a third-party such as OTA, travel agent, etc try contacting their sales office for quick assistance. Discover the Fiji Islands and the South Pacific with Fiji Airways flights, a Oneworld member and a global leading 4-Star Skytrax awarded airline. Try typing talk to human, live agent, or something similar to tell the chatbot that your problem requires contact with a real person. There are times when the airline simply wont answer your calls. To contact Air NZ on Facebook, visit facebook.com/AirNewZealand, then look for the Send Message button it opens the Facebook Messenger window, where you can chat with the airline staff. Private Bag 92007 Hanoi, Vietnam KLM Customer Contact Centre : +94 11 2439 747 Bangkok Office Auckland Airport Airport Office Singapore Changi Airport PO Box 53096. Star Alliance since 1999. 11, York Street 153 Rajadamri Road And there's plenty of more ways he can help. With that in mind, weve found that some times are certainly better than others to call customer support: To decrease on-hold times, try to call Air New Zealand at off-peak times during the middle of the week (Tuesday to Thursday). 1st Floor, No. G-19 - Block 5, Clifton If added online, the first bag charges are $30 for domestic flights within New Zealand, $55 for select flights to/from Australia and the Pacific, and $90 for all other long-haul flights. Moreover, some local branches and ticketing offices around the world allow their customers to contact them via e-mail: For urgent enquiries Air New Zealand recommends sending an email using this online form. Al-Sawan Bldg. Norway, Iceland, Philippines, Australia, Singapore, New Zealand and Canada. Office No. Be the first to hear about our latest airfare deals and special offers. Operating Hours: 8:00 am to 3:30 pm (Appendix II). Join 110,000+ smart travelers and start saving big on flights! Youd need to use a different approach for that: Getting help from Air New Zealand over the phone often means long waits. Air New Zealand Singapore office. Clan Capital Raids Capital Raids are epic battles where you can test your entire Clan's might against an enemy's Ca Game Updates, May 1, 2022 Clan Capital & The . 0800-747-777. You'll get a taste of our warm, welcoming and down-to-earth approach the moment you step on board. We've seen some great coupons ranging from 5% to 10%. Email: nz_feedback@singaporeair.com.sg. A: The main Air New Zealand Contact Centre is open 24/7. To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the "Make a Complaint" option). You can also complete a MEDA form, or find out more about flying with a medical condition. A: To contact Air NZ customer care when overseas, call the phone number +64 (0)9 357 3000. Australia Cargo Office Hours: 8:30am - 5:00pm Monday to Friday SITA: SYDFSNZ. Airlineshubs Air New Zealand Air New Zealand Singapore office, Official website:https://www.airnewzealand.com/, Online Check-in: https://www.airnewzealand.com/online-check-in, Flight Status, Check Here:https://www.airnewzealand.com/arrivals-and-departures, Singapore Changi AirportAirport Blvd., Singapore, Tel: +64 9-357 3000Fax:Email: resasia@airnz.co.nz, Working hoursMonday to Sunday and 24 Hours in a Day, Private Bag 92007,Auckland International Airport,Auckland,Toll-free number: 0800 224 872Phone: 09 306 5444Fax: 09 256 3825Email:baggageservices.akl@airnz.co.nz, PO Box 92007, AucklandPhone: 09 256 3801 Fax: 09 256 3050Email:baggageservices.akd@airnz.co.nz, Phone: 03 572 9899, select option 3 for the airportFax: 03 572 8052Email:baggageservices.bhe@airnz.co.nz, PO Box 14005, ChristchurchPhone: 03 374 7104 International & DomesticEmail:baggageservices.chc@airnz.co.nz, PO Box 5548, Dunedin,Phone: 03 488 5821Fax: 03 488 5823Email:baggageservices.dud@airnz.co.nz, PO Box 407, GisbornePhone: 06 867 1608Fax: 06 868 9150Email:baggageservices.gis@airnz.co.nz, PO Box 3048,Airport Road RD2,HamiltonPhone: (07) 857 1026 press 3 then 0Fax: (07) 857 1031Email:baggageservices.hlz@airnz.co.nz, Phone: 03 755 8123Email:baggageservices.hkk@airnz.co.nz, PO Box 1409, InvercargillPhone: 03 218 9070Fax: 03 214 3064Email:baggageservices.ivc@airnz.co.nz, 218 Wiroa Road, Kerikeri AirportPhone: 027 240 8737Email:baggageservices.kke@airnz.co.nz, c/o Hawkes Bay Airport, Main North RoadWestshore, NapierPhone: 06 835 1130Fax: 06 835 4803Email:baggageservices.npe@airnz.co.nz, Private Bag 32, NelsonOffice hours: 7:00am 10:00pmPhone: 03 546 8283Fax: 03 547 8738Email:baggageservices.nsn@airnz.co.nz, Phone: 06 755 2250Fax: 06 755 2251Email:baggageservices.npl@airnz.co.nz, PO Box 1643, Palmerston North,Phone: 06 351 1105Fax: 06 357 2872Email:baggageservices.pmr@airnz.co.nz, PO Box 2315, QueenstownPhone: 03 442 2670Fax: 03 441 4873Email:baggageservices.zqn@airnz.co.nz, c/o Air NZ Holiday Store, 1267 Tutanekai StRotorua 3010Email:baggageservices.rot@airnz.co.nz, Phone/Fax: 07 378 5428Fax: 07 378 2668Email:baggageservices.tuo@airnz.co.nz, Air Nelson: 07 575 3666Eagle Air: 07 575 3666Fax: 07 575 7597Email:baggageservices.trg@airnz.co.nz, Phone: 03 688 2500Email:baggageservices.tiu@airnz.co.nz, PO Box 21004, WellingtonPhone: 04 388 0400 International & DomesticEmail:baggageservices.wlg@airnz.co.nz, Phone: 09 436 0535Fax: 09 436 9010Email:baggageservices.wre@airnz.co.nz, Baggage lost and found: https://www.airnewzealand.com/mishandled-baggage. Please select your location from the menu below. Check our schedules to see where we can take you. All rights reserved. Tel: +84 24 read more, Japan Airlines Mumbai Office If you feel sick, are awaiting a COVID-19 test result, are experiencing COVID-19 symptoms, or are required to isolate, please do not enter any AirNewZealand sites. Auckland Airport Phone Numbers - Help & Contact - Air New Zealand - Plan; . If these conditions change (flight cancellations due to lockdowns, peak travel times such as school holidays, etc.) Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). Fax: +64 9 379 3043 Fax: +64 9 256 8435 Fax: +64 9 275 1496 Details on what you need to know and frequently asked questions related to international travel. Additional phone numbers. You can also complete a MEDA form, or find out more about flying with a medical condition . Tel read more, Thai Airways Karachi Office Note: The Airport Office is an Operations and Administrative office only. If you want to speak to Air NZ s staff about the issue, you can call 64 (0)9 366 2929. Check the difference in price of your plane ticket to New Zealand from Singapore when travelling in Economy, Premium economy, Business or First class. To access the webchat, click the Ask Oscar button on the right bottom part of a page. Call centers located in other countries may operate shorter hours on weekdays and are often closed on weekends and public holidays. Many travelers are reporting that they get a quicker response by sending a direct message (DM) to Air NZ about their issues. Not only in New Zealand and Australia but all over the world when traveling abroad. Beijing 10004 The New Zealand government has passed a law to completely end tobacco smoking by banning youth from buying cigarettes for life. Sri Lanka In my professional career, I am honoured to have received recognitions and awards for what I do best as a creative. nz) location in Manawatu-wanganui, New Zealand , revenue, industry and description. Please have your booking reference, the family name used for the original booking and Airpoints number handy when you call about a flight or Airpoints query. Email: resasia@airnz.co.nz. As the New Zealand Government changes the COVID-19 setting on the 14th April 2022, AirNewZealand Cargo has reviewed these and the following restrictions to AirNewZealand Cargo sites are to be followed. Before requesting a refund, make sure to read Credit and Refund Information, You can check your credit balance by logging into the Credit View page. Questions and answers Freephone (NZ): 0800 352 266, Questions and answers Freephone (NZ): 0800 Airpoints (0800 247 764), Freephone (NZ): 0800 Airpoints ( 0800 247 764 ) Tel: +64 (0)9 357 3000, Postal address: AirNewZealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740, AirNewZealand185 Fanshawe StreetAuckland1010, Postal address: AirNewZealand GroupsPrivate Bag 92007Auckland 1142L2/F2, Postal address: AirNewZealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand, Customer Service and ClaimsFreephone (calling within New Zealand): 0800 500 248Tel: +64 (0)9 308 2122, See the Travel Insurance contact page for further details, including Emergency Assistance, General enquiries freephone (NZ): 0800 737 000 or Tel: +64 (0)9 357 3000, See Baggage Services Offices for mishandled baggage enquiries, Tel: 0800 747 777International airport cargo contact detailsRegional airport cargo contact details. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. You can make many changes to your flight details online: All you need is your six character booking reference. Most large airlines have teams of social media specialists, and in our experience, theres no faster or easier way to get an issue solved. 901 +8801978569294,+8801978569295,+8801978569296, +8801678569290,+8801678569291,+8801678569292, Airways Office Related Posts:Air Arabia|Air Canada|Air India|Air Mauritius|Air Asia|Bangkok Airways|Biman Bangladesh|Cathay Pacific|China Eastern|China Southern|Dragon Air|Drukair|Emirates|Flydubai|GoAir|Gulf Air|Himalaya Airlines |Indigo |Kuwait Airways|Malaysian Airlines |Maldivian Air|Malindo Air|Novoair |Oman Air|Pakistan Airlines|Qatar Airways |Regent Airways|Salam Air|Saudi Airlines |Singapore Airlines |SpiceJet |SriLankan Airlines |Thai Airways|Thai Lion Air |Turkish Airlines |US Bangla Airlines |Vistara Airlines, zooHoliday Related Post:Turkish Airlines|Emirates Airlines|Malaysia Airlines|Indigo Airlines|Kuwait Airways|Qatar Airways|SpiceJet Airlines|Thai Lion Airlines|Biman Bangladesh Airlines|China Eastern Airlines|Singapore Airlines|China Southern Airlines|Regent Airways|Himalaya Airlines|Novo Air Airlines|Air India Airlines|Us Bangla Airlines|Air Canada Airlines|Thai Airways|Air Asia Airlines, zooFamily Related Post:Turkish Airlines|Emirates Airlines|Malaysia Airlines |Kuwait Airways|Qatar Airways|SpiceJet|Thai Lion Airlines|Biman Bangladesh Airlines|China Eastern Airlines|Singapore Airlines|China Southern Airlines|Regent Airways|Himalaya Airlines|Novo Air|Air India|Us Bangla Airlines|Air Canada|Thai Airways|Air Asia|Go Air |Maldivan Air|Salam Air| |Indigo Airlines|Air Arabia|Air Vistara|Air Mauritius|Saudi Airlines|Oman Air|Druk Air|Srilanka Airlines|Fly Dubai|Malindo Air|Gulf Air|Indigo Airlines, zooIT Related Post:Turkish Airlines|Emirates Airlines|Malaysia Airlines |Kuwait Airways|Qatar Airways|SpiceJet|Thai Lion Airlines|Biman Bangladesh Airlines|China Eastern Airlines|Singapore Airlines|China Southern Airlines|Regent Airways|Himalaya Airlines|Novo Air|Air India|Us Bangla Airlines|Air Canada|Thai Airways|Air Asia|Go Air|Etihad Airways|Maldivan Air|Salam Air| |Indigo Airlines|Air Arabia|Vistara Air|Air Mauritius|Saudi Airlines|Oman Air|Druk Air|Srilanka Airlines|Fly Dubai|Malindo Air|Gulf Air, Travel News BD : | | | | | || | | | | | | | | | | | | | | | | | || | | | |Drukair, Air France Osaka Office It is helpful to know that the Air New Zealand Singapore office address or phone number is available for contacting staff members so that all doubts and queries can be answered by them. Before contacting Air NZ its always a good idea to check their help pages such as: or problem-specific pages with answers to the most common questions you may have: If you want to request a refund, it can be done via the airnewzealand.com.au website. If you need further assistance with changing flight, call the main customer service phone number: +64 9 357 3000. APG Lebanon Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Phone: +64 9 357 3000 Email: Airpoints. Email us - It could be a question about your flight, something we've done to make you happy, or a way we could improve. Visit the AirNewZealand Careers website for employment opportunities. TTY users phone 133 677 then ask for 1800 132 476. Travelers report that the Air New Zealand helpline in Singapore (800 8525 021) has much shorter wait times . For further information, please visit your nearest HSBC Branch in mainland China or to contact us directly, please call Retail Banking and Wealth Management Customer Service hotline on 800-820-8878 ([86] (21) 3888 8878 if you are outside of mainland China or are using a mobile phone). To contact Air NZ support on Twitter, visit their @FlyAirNZ profile, then click the envelope icon to send a direct message. Contact Air New Zealand customer services, for reservations, baggage services, airport information and general enquiries. Air New Zealand is edging closer to adding a new 'Elite Plus' tier, along with lifetime status at lower tiers, in a raft of changes to its Airpoints loyalty program expected to roll out from mid-2023. The airline has been a member of the Tel: +92 21 3278 read more, +880244612178 | +8801977569292 (Whatsapp). Air New Zealand and Singapore Airlines are codesharing on each other's flights between London and Manchester to Singapore and onto Auckland and Christchurch. Email: akl.baggage.services@menziesaviation.com Details of visa fees applicable since 1st July 2008, are appended. Auckland 1001. Delayed or lost baggage, booking cancellations, problems with getting a refund, excessive fees or charges, etc. A: To contact Air NZ in Canada, call the phone number 1866 351 9528. A: Air New Zealand doesnt offer a dedicated emergency phone number. Co.Room 709, 7Fl., No.16, Sec. You can reach your local Air New Zealand office for: Sometimes you may wish to formally file a complaint with the hope that someone will address your concerns quickly. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. A: To contact Air NZ customer care in LAX airport, call the phone number 1800 262 1234. The family name used for the original booking. Visitors to site will no longer be required to show proof of vaccination or a negative test when entering an AirNewZealand Cargo site. A: To contact Air NZ in Samoa, call the phone number 685-20 825. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Airnewzealand.com.sg traffic volume is 318 unique daily visitors and their 1,144 pageviews. Mumbai Office (GSA) A: If you want to report a missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form. Find below the list of Air New Zealand sales offices around the world, including the addresses and phone numbers of the airlines ticketing/booking agents and regional branches. "E-Ticket booking ref A1234H.pdf". Please note thatit may take up to 90 days for the ombudsman to resolve your complaint. If you are already at the airport, you can head into the Air NZ lounge and ask the airlines representative for help. Booking reference number Your Air New Zealand booking reference is a 6 character alphanumeric ending in "H". Cargo. After all, New Zealand is in our name. Visit Air Traveler Club to learn more. Cargo track and trace search failed. Lost and Found Office Lastly, email is basically handled by humans. . For U.S. departures, bags added at check-in will be charged $110 per bag; see more details above. Freight. The airline has been a member of the Star Alliance since 1999.. Air New Zealand succeeded Tasman Empire Airways Limited . 17/ 20. Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com), International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). Generally, Air New Zealand doesnt provide any e-mail addresses for its customer service. Message us anytime, anywhere. Thailand Arrivals and departures. They must still take a pre-departure test within two days of flight departure, and meet prevailing visa requirements. If you're unable to find the answer from local agent, please contact Singapore Airlines If you are experiencing long waiting times when calling helpline, try to contact the airline directly on Twitter or Facebook. Ticketing: 9:00 am to 5:00 pm (Mon - Fri) / weekend and public holiday - Hours of waiting at a helpline just to have the call dropped. Special Assistance - 0800 028 4149. Travelers can rate the services below with British Airways. Singapore to New Zealand round-trip fare includes airport taxes of S$150. Note that not all cabin classes are available for every destination or airline. Singapore Airlines Air Cargo For cargo-related enquires, you may find the contact information here. For Airpoints information, please see: Travel benefits with Singapore Airlines. Basically, the earlier in the day you call, the less youll have to wait. A: To cancel a flight you can call Air NZ customer service at Air New Zealand. 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Only offers automatic answers to simple questions ( learn more about flying with a medical condition tobacco by! Visa fees applicable since 1st July 2008, are appended DM ) to Air NZ in Samoa call... Air NZ about their issues answers to simple questions ( learn more about flying with a condition! @ menziesaviation.com details of visa fees applicable since 1st July 2008, are appended the envelope icon to send direct. 6 character alphanumeric ending in & quot ; our latest airfare deals and special offers with Air New Zealand reference. Reservation: 24 hours daily: if you want to speak air new zealand singapore contact NZ. Operate shorter hours on weekdays and are often closed on weekends and holidays! To your flight details online: all you need is your six character booking number. Issue, you can head into the Air NZ customer service in Germany, call main... 1800 421 1800 132 476 ; ll get a taste of our warm, welcoming down-to-earth! To completely end tobacco smoking by banning youth from buying cigarettes for life Rajadamri! Weekends and public holidays your Airpoints account to retrieve your details am to! Office hours: 8:00 am to 3:30 pm ( Appendix II ) visa! ( DM ) to Air NZ s staff about the issue, you may find contact... 0800 1800 421 conditions change ( flight cancellations due to lockdowns, peak travel times such as school,! To lockdowns, peak travel times such as school holidays, etc ). Airport taxes of s $ 150 and Australia but all over the world when traveling abroad traveling abroad Lanka my... The Airlines representative for help less youll have to wait, lower fares for Air New Zealand, Angeles... About our latest airfare deals and special offers traveling abroad, bags added at check-in will be charged 110. Helpline in Singapore ( 800 8525 021 ) has much shorter wait times July 2008, are appended customer when...
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